Support

Need help? We've got you.

General Questions

OnChainXRP is a live XRPL blockchain intelligence dashboard. For general questions about the platform, reach out via X at @XRPCorridor.

Assay — Token Health Scoring

Having trouble with a token search or risk score? Make sure you're entering the correct token ticker or issuer address. If your token isn't showing up, it may not have enough on-chain activity to generate a score.

Ledger Lock — P2P Escrow

  • Make sure Crossmark wallet is installed and unlocked before creating an escrow
  • You will need to approve two Crossmark popups — the 1 XRP creation fee and the escrow transaction
  • Once submitted, escrows are on-chain and cannot be reversed by OnChainXRP
  • If your escrow confirmation page isn't loading, check the transaction hash on xrpscan.com

Verify My Token Badge

Paid for a badge but don't see it? Allow up to 24 hours for processing. If it hasn't appeared after 24 hours contact us on X at @XRPCorridor.

Wallet Connect Issues

  • Crossmark: make sure the extension is installed and you're on a supported browser (Chrome recommended)
  • XAMAN: make sure the app is installed and you're logged in before connecting

Contact